The most important FASHION WHOLESALE shop in Europe
ITALIANO ENGLISH ESPANOL CZECHIA POLSKI
Login

Quality Service & Feedback

The Quality Service is your direct line to Stockfirmati’s management. Write to us if you have already contacted customer support and the answer you received did not solve your problem.

For orders, shipments and returns the Help Center is faster

The most common questions are answered immediately and requests are handled by the support team.

Go to the Help Center

When to contact the Quality Service

  • You have already opened a request and received no reply
  • The solution you were offered does not solve the problem
  • You want to report a defect or a quality issue on a product you received
  • You want to give us feedback on our service or on your shopping experience

What to include in your message

The more you tell us, the faster we can reply. Please include:

  1. Your order number
  2. The product code
  3. A description of the problem
  4. Photos, if you have any
  5. The reference of the request already open with support, if there is one

Every message is read directly by management

quality@stockfirmati.com
Write to Quality Service